Thank you for visiting Genteh.shop, owned and operated by GenTeh LLC.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website genteh.shop or make a purchase from our store.

For any privacy-related questions, contact us:
📧 help@genteh.shop
📞 818-800-3700

1. Company Information

Business Name: GenTeh LLC
EIN: 92-3241202

Business Address:
12436 Lemay St Pat8
North Hollywood, CA 91606
United States

GenTeh LLC specializes in high-quality Men’s Wear, offering premium clothing and modern fashion essentials.

2. Information We Collect

We collect information to process orders, improve our service, and enhance your shopping experience.

A. Personal Information

Collected when you make a purchase, contact support, or create an account:

• Full name
• Email address
• Phone number
• Billing & shipping address
• Payment information (processed securely by third-party providers)

Note: We do not store complete credit card numbers.

B. Automatically Collected Data

Collected through cookies and tracking tools:

• IP address
• Browser type, device type
• Pages visited
• Time spent on pages
• Referring URLs
• Shopping behavior

C. Order & Support Records

• Order history
• Return/refund requests
• Customer service messages

3. How We Collect Your Information

We collect information through:

• Placing an order
• Account creation
• Contacting customer support
• Signing up for newsletters
• Cookies & tracking tools
• Website analytics services

4. How We Use Your Information

We use your information for the following purposes:

✔ Process and ship your orders

✔ Provide customer support

✔ Send order confirmations and updates

✔ Improve website functionality & user experience

✔ Personalize your shopping experience

✔ Detect fraud and enhance security

✔ Communicate promotions (only if you subscribe)

✔ Comply with tax and legal requirements

5. How We Share Your Information

We respect your privacy and never sell your personal data.

Your information may be shared only with trusted service providers:

A. Third-Party Service Providers

• Payment processors (e.g., Stripe, PayPal)
• Shipping carriers
• Email marketing platforms
• Hosting & website analytics providers

Each provider receives only the data necessary to complete their tasks.

B. Legal Requirements

We may share data to:

• Comply with legal obligations
• Respond to government requests
• Prevent fraud or security breaches

6. Cookies & Tracking Technologies

Genteh.shop uses cookies to:

• Keep items in your cart
• Understand site traffic
• Improve website performance
• Offer personalized content
• Track marketing effectiveness

You can disable cookies in your browser settings, but some features may not work properly.

7. Data Security

We take security seriously and use:

• SSL encryption
• Secure payment gateways
• Regular security checks
• Restricted employee access

While we take all reasonable precautions, no online method is 100% secure.

8. Your Rights (GDPR & CCPA-Friendly)

Depending on your region, you may have the right to:

• Access your stored personal data
• Request corrections
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data
• Limit certain types of data processing

To exercise these rights, contact us at help@genteh.shop.

9. Children’s Privacy

We do not knowingly collect information from children under age 13.
If you believe a child has submitted personal information, please contact us immediately.

10. Third-Party Links

Our website may link to external sites.
We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with an updated Effective Date.

Continued use of our website means you accept any changes.

12. Contact Us

For privacy concerns or questions:

GenTeh LLC
12436 Lemay St Pat8
North Hollywood, CA 91606
📧 help@genteh.shop
📞 818-800-3700
🌐 https://genteh.shop